Review topics: [support, quality, delivery, mattress, customer service, comfort, balance, bed, softness, husband, fit, sleep, improvement, value, wife, helix, size, foam, box, pillows, upgrade, looks, materials, feels, frame, edges, cover, firmness, deal, base].
Reviews
Best sleep in years
"I’m incredibly impressed with my Helix Midnight king size mattress. It’s so comfortable and I haven’t slept this well in years (even my Oura ring noted a great improvement in sleep quality). I find this to be the perfect medium. Not too firm; not too soft; just right! I’m very happy with this purchase and highly recommend it."
— Kevin S. (5/5)
Get it
"Best sleep, every night. Comfort, cool and I paired it with an cool mattress pad, so I don't sweat anymore at night. I did my homework and concluded on the Midnight. It has been 3 months and I haven't slept on my sofa since because I really love the comfort and quality of my sleep. Thank you."
— Kevin A. (5/5)
Best decision ever!
"Love this mattress and cannot believe how much this one decision could impact my overall health. This Helix mattress perfectly conforms to my body and supports my side-sleep position. I no longer wake with terrible hip pain. And the white-glove delivery and assembly couldn't have been easier. I now look forward to restful nights on my beautiful mattress."
— Alexis C. (5/5)
No relief for short queens
"Purchased the short queen and it would have been helpful if there was a short option for the base. Currently the mattress and base do not line up. The mattress is incredibly comfortable but the setup is easily the squeakiest I've ever slept on"
— Vincent B. (4/5)
Best Sleep and Amazing Support
"We absolutely love our Helix Midnight Luxe mattresses. They are incredibly comfortable, supportive, and have made such a difference in our sleep quality. The balance of softness and support feels perfect. On top of that, Helix customer service has been wonderful to work with. They were helpful, responsive, and truly went above and beyond to make sure we were taken care of. It’s refreshing to find a company that stands behind their products and genuinely cares about their customers. Highly recommend both the mattress and the company!"
— Renea Q. (5/5)
Way too soft and loses structure quickly
"I bought a Helix Midnight Mattress about a year ago and it’s already lost its structure. The edge support is basically gone — sides and corners sag, and sitting on the edge makes it collapse. This doesn’t feel like normal wear, more like a build/material issue. Also, this is marketed as a “medium” mattress, but it’s nowhere close. It feels extremely soft — to the point where you sink in way more than expected. The firmness description feels pretty misleading. The warranty process has been worse. I submitted photos showing the problem, including corners/edges with no sheets or anything on the bed. They asked for more photos (frame, slats, tags, full surface) — I sent all of that. Then they kept asking for more photos. It just goes in circles and never actually moves forward. At this point I’ve sent everything they’ve asked for, and the claim is still stuck. Wouldn’t buy from Helix Sleep again."
— Elizabeth Q. (1/5)
Highly recommend
"Very pleased with this purchase. I didn't realize how poorly I slept until remedied by this mattress! If I awaken for whatever reason I have no difficulty getting back to sleep. But side dilemma-I very often tell myself "I'll just relax here for ten more minutes" and then, surprise!, it's two hours later. . . I consider this a happy problem and what alarm clocks were made for. Very cozy mattress. PS I'm primarily a side sleeper."
— Ellen J. (5/5)
Great support
"Swap in of Helix took only a few minutes. It provides much better support than my old memory foam mattress. No more feeling like you're coming out of a hole. My back pain is greatly reduced. I just finished 12 weeks of spinal decompression. That probably reduced the pain. Hopefully the supportive mattress will keep it away."
— Dennis P. (5/5)
An Upgrade
"I had a high quality mattress that wasn't too old, but, it was firm. With some recent health issues, I was having trouble sleeping. I tried the Helix Midnight and I'm sleeping better in all positions. It's just the right amount of 'plush' and 'firm' at the same time. Note; This mattress and others like it are very heavy and require 2 people to handle. Also, I have an old mattress to dispose of."
— Robert C. (4/5)
Knocked Me Out Cold
"Day it arrived I unpacked the mattress, laid down to see if it was right for me, and fell asleep with every light on, computer still running, work clothes still on, 2 hours early, before I even put sheets on, and promptly fell asleep like I got beat over the head with a bottle of sleep aids. So I'd say it worked about right for me. Would recommend."
— Aidan C. (5/5)