The Frame

When your order is ready, we'll ship your eligible products to our partner Ryder for In-Home Setup & Removal.

Here's how it works:

1. Your order will be processed and assembled in our Arizona factory.
2. Your items will ship to Ryder.
3. Ryder will contact you to schedule a delivery and setup time (usually 7–15 business days after your order processes).
4. On the day of your appointment, Ryder will notify you when the delivery team is about 30 minutes away.
5. The delivery team will bring your items into your home, set them up in the room of your choice, and haul away old mattress and packaging. Your delivery will not include disassembly or removal of your existing bed, bed frame, or support base. Please ensure your existing bed furniture is disassembled and removed from the room where your new products will be delivered.
   

Non In-Home Setup Products:
When any remaining items in your order, like pillows or bedding, are ready to ship, we’ll send you a shipping confirmation email (for each individual item) that will include FedEx Ground tracking information and the opportunity to opt-in to text message tracking updates.