How To Get Your Discount
1

Select Verify With ID.Me at checkout.

Steps arrow image for The Mattress Shop, showcasing How To Get Your Discount on the page: First Responders page.
2

Sign in or create an ID.me account and verify your status as first reponders.

Steps arrow image for The Mattress Shop, showcasing How To Get Your Discount on the page: First Responders page.
3

Shop at The Mattress Shop and enjoy 5% off automatically at checkout.

Discount will only show at checkout if products are eligible.

Never Miss An Exclusive Discount From ID.Me for The Mattress Shop, showcasing Never Miss An Exclusive Discount From ID.Me on the page: First Responders page.

Frequently Asked Questions

Who is eligible for a first responders discount on The Mattress Shop?

The Mattress Shop has partnered with ID.me, an advanced digital identity company that provides an online credential to active first responders to access exclusive offers and benefits. This offer is available to all U.S. first responders and emergency personnel—including law enforcement, EMTs, paramedics, and firefighters. A full list of eligible occupations can be found here.

How do I verify my status to receive my discount?

You can load all of your product selections to your shopping cart, then simply click the ID.me button on the checkout page.

To use the “confirm your enrollment” option.

Select “upload documentation,” and upload acceptable documentation showing your status.

NOTE: If your verification is unsuccessful, you may be prompted to try another verification method. You will also receive an email describing why verification was unsuccessful, with guidelines for next steps.

What kind of document(s) do I upload if asked?

You can use the following documents to verify as a First Responder:

  • EMTs / Paramedics can use a state license, a EMT/Paramedic certification issued within the past 48 months, or an ID Card with their name and title on it.
  • Firefighters can use an ID card with their name and title on it, a firefighter certification issued within the past 48 months, or an unexpired membership card.
  • Law Enforcement Officers (LEOs) can use a valid ID card that states their name and title, a pay stub that shows their occupational title, or a LEO certification issued within the past 48 months. Federal LEOs can use your SF-50.
  • 911 Dispatchers can use an ID Card with their name and title on it or a 911 Dispatcher certification issued within the past 48 months.
  • Retired First Responders can use a retiree ID card, retirement certificate, etc.

NOTE: We do not accept transcripts, department logos, business cards, emblems, or pictures of individuals dressed in uniform as a form of verification. All badges must be accompanied by proper identification. ID cards must show a valid occupational title, not Employee or Civilian.

How long does the verification process take?

It depends on the verification option you choose. Sometimes, you will be verified in just a few minutes; if a manual review of your document is needed, it may take longer.
Once ID.me has reviewed your documentation, you will receive an email indicating whether or not your status was verified, and guidance for next steps if verification was unsuccessful.

What happens if I can’t prove I’m a first responder?

This is extremely rare for first responders who are active. All jurisdictions provide some kind of official document that is acceptable to ID.me. In the event you cannot provide us any acceptable proof of validation, we will be unable to approve eligibility.

How do I get help with verification?

If you're having trouble verifying your status, visit the ID.me Help Center for step-by-step instructions and troubleshooting tips

Is my information secure?

ID.me protects all sensitive data with stronger encryption than many financial institutions. Additionally, they are one of only three companies certified by the U.S. Government to enable citizens to access sensitive information from federal agencies. Please view their FICAM Certification Status, Kantara Trust Status, and our Privacy Policy for more information.

Data security is their number one priority. They do not share information with third parties without their members' explicit permission. You decide whether or not you wish to release that information or to keep it private on a case-by-case basis.

If you have any specific questions regarding the security and/or privacy of your information, please contact the ID.me Member Support team and they will be happy to discuss your concerns.

Can I combine the first responder discount with any other offer?

The first responder discount cannot be combined with any other promotional codes and cannot be applied to gift card purchases.